Latest In: Executive Viewpoints

FutureStitch Inventory Planner by Sage Joules Group Made.com Mark Hook Target Vikki V

Fashion Brands Must Act on Inventory Overhang or They’ll go Out of Style

The last two years have been a rollercoaster for fashion brands. The supply chain disruptions of 2021 led…

Executive Viewpoints February 20
Amazon axonify Claire McHugh coresight research livestreaming McKinsey Digital Netflix QVC shoppable video

The Future of Commerce is Shoppable Video — and it’s Already Here

Remember the dawn of ecommerce? The very concept of entering credit card details into a website was so…

Executive Viewpoints February 17
dan hodges Executive ViewPoints retail store tours retail stores

The New Retail Landscape in 2023: Where Every Day is Game Day

Success in the new retail landscape in 2023 requires many of the characteristics of a winning sports team.…

Executive Viewpoints February 17
biometrics Executive ViewPoints HID Vito Fabbrizio

Contactless Biometric Solutions for Better Shopping Experiences

The global pandemic changed our world in so many ways — some good, some bad. Retail and hospitality…

Executive Viewpoints February 16
dtc Eric Best Executive ViewPoints SoundCommerce

Walking the Fine Line Between Profits and Customer Experience: The DTC Strategic Dilemma

Direct-to-Consumer (DTC) brands are constantly stuck between creating indelible customer experiences and turning profits on those relationships. After…

Executive Viewpoints February 15
Executive ViewPoints EXL personalization Rohit Kapoor

The New Digital Dilemma: How to Elevate Customer Relationships in an Increasingly Commoditized Marketplace

Consumer-facing brands have spent hundreds of millions of dollars over the past few decades creating unique customer experiences…

Executive Viewpoints February 14
ecommerce fraud Executive ViewPoints Harry Powell tigergraph

Stopping Ecommerce Fraud: How Technology can Help

For many, it comes as no surprise that increased digital adoption has enabled new forms of fraudulent activity…

Executive Viewpoints February 13
Allie Dietzek HSN QVC Siberia

When It Comes to Building Loyalty, Design Is a Brand’s Greatest Asset

Design is a competitive advantage when it comes to building loyalty. Every time a person interacts with a…

Executive Viewpoints February 13
Executive ViewPoints Kissflow Prasanna Rajendran procurement

How Can Better Analytics Improve Procurement Performance?

Historically, procurement teams have had to deal with multiple structured and unstructured databases. To make decisions based on…

Executive Viewpoints February 10

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