Latest In: Features

Kruti Patel Goyal Etsy

Etsy’s Marketplace Rebuild Paying Off, Says CEO Kruti Patel Goyal

Etsy is showing early but definitive signs of a successful turnaround, according to newly appointed CEO Kruti Patel…

Features April 30
FTI Consulting Glassdoor

Growing Adoption of AI Makes it the Next ‘Trust Battleground’

Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…

Features April 27
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Tariff Refunds Portal Now Live as Importers Seek Initial $130 Billion Tranche

U.S. Customs and Border Protection (CBP) has gone live with its IEEPA Refund page, providing a mechanism for…

Features April 22
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How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience

Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…

Features April 22
community building DTC brand first store SoHo New York store design wine enthusiast
Inside Wine Enthusiast's new SoHo shop.

Wine Enthusiast’s SoHo Store Showcases how DTC Brands are Rethinking Post-COVID Retail

Most people have heard of the Wine Enthusiast brand, but it’s likely they don’t know the whole story:…

Features April 21
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The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving

AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…

Features April 16
ai AI curation Etsy marketplace merchandising
"Interest modules" on Etsy homepage

Etsy’s Head of Global Merchandising on AI-Driven Curation

With more than 120 million listings and millions of active sellers, Etsy faces one of the most complex…

Features April 14
brand-owned resale Footwear Unlimited Frye peer-to-peer resale resale program returns
Frye Found is the newest addition to the footwear brand's resale program, featuring brand-owned inventory.

Footwear Brand Frye’s Resale Expansion is Helping Solve the Stubborn Returns Problem – Sustainably

Founded in 1863, The Frye Company is the oldest continuously operating shoe company in America — and one…

Features April 9
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Exclusive Q&A: How Google Ads Maintains the Key Product Data Needed to Optimize Agentic Commerce

By making search more natural and conversational, generative AI, along with its retailing buddy agentic commerce, are creating…

Features April 7
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