Retail TouchPoints

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Why Most Retail Apps Become Ghost Towns

Engagement is the key driver of measurable growth in retail. Loyalty programs are no longer punch cards and stamps and have become an integral part of everyday life on customers’…

Executive Viewpoints January 23

5 Lessons the Fashion Industry can Take from the CSRD

Global industries are feeling the added strain from increasingly stringent sustainability regulations. For fashion brands today, how a company reports its ESG efforts can define its reputation just as much…

Executive Viewpoints January 22

How Barnes & Noble Used its Stores to Launch a New Chapter

Prognosticators have gleefully foretold the death of the store for decades now, and it still hasn’t come true. In fact, in the case of Barnes & Noble, the chain’s stores…

Features January 21

Bloomingdale’s Aims for the Heart with ‘Wuthering Heights’ Activation

What’s more romantic than doomed, tragic love playing out over windswept moors? Nothing, according to Bloomingdale’s, which will feature an array of products inspired by a new film adaptation of…

News January 21

GameStop to Close Nearly 500 Stores Before Fiscal Year Ends on Jan. 31

[Update as of Jan. 21, 2026] GameStop will reportedly shrink its brick-and-mortar footprint by 475 stores in 43 states this month prior to the end of its 2025 FY on…

News January 21

How to Turn Packaging into a Revenue Driver (Not just Another Cost)

Most marketing teams treat packaging as someone else’s problem. You hand off specs to operations, they negotiate with suppliers and you move on to campaigns that feel more exciting. But…

Executive Viewpoints January 21

Play On: Walmart Debuts Premium Musical Instrument Shop

Walmart Marketplace has introduced its Premium Musical Instrument Shop, a curated destination featuring brands including Fender, Roland, Boss, Zildjian, Ernie Ball, Hercules, Squier and Barton Bags. The online shop will…

News January 20

Gap Casts Paramount Exec as Chief Entertainment Officer, Opens Office on Sunset Blvd.

Gap Inc. has named Pam Kaufman to the newly created position of EVP, Chief Entertainment Officer, reporting directly to Gap CEO Richard Dickson. The role is designed to build and…

News January 20

Sephora Partners with Korean Retailer Olive Young to Showcase K-Beauty Brands

Sephora has partnered with CJ Olive Young, a leading Korean beauty and wellness retailer, to introduce dedicated K-beauty zones curated by Olive Young in Sephora stores beginning in the second…

News January 20
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