Retail TouchPoints
Etsy’s Marketplace Rebuild Paying Off, Says CEO Kruti Patel Goyal
Top Stories
Latest Posts
Snapchat Grows Up: How Brands are Using the Billion-User Powerhouse
If you still think Snapchat is just for teenagers, Sidharth Malhotra wants to change your mind. Malhotra, Global VP of SMB and Mid-Market at Snap Inc., recently appeared on the…
News April 27Bed Bath & Beyond Seeks to Unify Customer Identity and Engagement Across Brands
Bed Bath & Beyond has partnered with the residential ecosystem platform Bilt to unite customer identity, loyalty and engagement across its growing brand portfolio, which now includes its namesake banner…
News April 27Williams-Sonoma Launches Dormify to Help Decorate Cramped College Quarters
A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as its 10th banner, featuring products designed to meet the needs of students…
News April 27Weathering a Potential Retail Data Drought
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The recent growth of social and agentic AI shopping is radically transforming how…
Executive Viewpoints April 27Selling Memory at Scale: Pandora’s Digital Transformation Story
Featuring: David Walmsley, Chief Digital and Technology Officer, Pandora Most people know Pandora for its iconic charms, but far fewer realize the company is the largest jewelry brand in the…
Podcasts April 27Chico’s Debuts Credit Cards Tied to Streamlined Loyalty Programs
Chico’s FAS has introduced its first-ever credit cards — both a Mastercard-powered co-branded card and a private label credit card — for each of its brands: Chico’s, White House Black…
News April 24Theory Joins Poshmark’s One-Click Resale Listing Program
Theory has become the latest contemporary fashion brand to join the Resell on Poshmark program, a one-tap resale experience embedded directly into retailers’ sites that allows customers to instantly list…
News April 24UMusic Shop Hosts Florence + The Machine Pop-Up in Tandem with Madison Square Garden Shows
Fans attending Florence + The Machine’s two shows at NYC’s Madison Square Garden on April 21 and 22 were greeted outside the venue with a whimsical pop-up inspired by the…
News April 24Nike to Cut 1,400 Global Operations Jobs as it Consolidates Tech Footprint
Nike will cut approximately 1,400 roles in global operations, with the majority in technology areas, as the apparel and footwear brand seeks to focus on two strategically important tech hubs…
News April 24


















