Latest In: Omnichannel Alignment

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Williams-Sonoma Launches Dormify to Help Decorate Cramped College Quarters

A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as…

News April 27
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Video Still Reigns Supreme — but Retail Performance Depends on Where it Plays

Retail is experiencing a new level of growth pressure. Margins are tighter, loyalty is harder to earn and…

Executive Viewpoints April 23
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How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience

Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…

Features April 22
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The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving

AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…

Features April 16
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Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI

Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…

News April 15
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Edibles.com Opens First Store to Build Trust in THC

THC products retailer Edibles.com, an offshoot of Edible Brands, has opened its first flagship brick-and-mortar location in the…

News April 9
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Wayfair Sets Sights on Florida Mall for Latest Brick-and-Mortar Store

Furniture retailer Wayfair will open a two-level, 94,000-square-foot store at Galleria Fort Lauderdale, serving as an anchor for…

News April 7
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Walmart México to Deploy Connected Store Platform in Small-Format Stores; Supercenters to Follow

By the end of 2026, Walmart de México y Centroamérica will deploy a connected store platform from Vusion…

News April 1
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Why Intelligent Shopping Needs AI and Omnichannel to Work Together

Attracting and retaining consumer attention has never been more challenging. Technology has changed rapidly over the last few…

Executive Viewpoints March 27
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