Ace Hardware Deploys AI Tool for Associates in 2,300 Stores
The home improvement sector is proving to be fertile ground for AI-powered solutions: both The Home Depot and…
News April 29
Latest In: AI & Machine Learning
Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey
Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28
Sponsored
The Best Shopping Center Video Camera Security Solutions
Shopping centers combine the weaknesses and vulnerabilities of individual retail environments with the logistical complexity of mixed-use, densely populated public spaces. Protecting them is a true test of resilience and…
April 30
Growing Adoption of AI Makes it the Next ‘Trust Battleground’
Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27
Weathering a Potential Retail Data Drought
Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27
How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience
Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…
Features April 22
From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
3 Key Questions to Ask Before Adopting AI Tools for SMS Marketing
SMS marketing can yield strong results for retailers – and leveraging AI can help power personalized text-message marketing…
Executive Viewpoints April 20
Navigating the Changing Landscape of Crypto ATMs in Retail
Crypto ATMs are a familiar fixture in the 2026 retail landscape. With approximately 40,000 locations operating worldwide, the…
Executive Viewpoints April 17Top Stories
Latest Podcasts
Latest Resources
