Friendly Fraud and the Breakdown of Transaction Authenticity
Retail has spent the last decade perfecting frictionless commerce through one-click checkouts, instant refunds and no-questions-asked returns. But…
Executive Viewpoints April 30Retail has spent the last decade perfecting frictionless commerce through one-click checkouts, instant refunds and no-questions-asked returns. But…
Executive Viewpoints April 30Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29DoorDash has partnered with Empire Company Ltd. to bring Empire’s family of 12 supermarket banners into its network,…
News April 28Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…
Features April 27Bed Bath & Beyond has partnered with the residential ecosystem platform Bilt to unite customer identity, loyalty and…
News April 27A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as…
News April 27Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…
Executive Viewpoints April 27Theory has become the latest contemporary fashion brand to join the Resell on Poshmark program, a one-tap resale…
News April 24Ecommerce retailers in 2026 are watching their profit margins erode in the face of multiple financial pressures. As…
Executive Viewpoints April 24