Latest In: Digital Commerce

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Friendly Fraud and the Breakdown of Transaction Authenticity

Retail has spent the last decade perfecting frictionless commerce through one-click checkouts, instant refunds and no-questions-asked returns. But…

Executive Viewpoints April 30
Amazon Rufus

Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey

Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…

News April 29
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New DoorDash Partnership Adds 1,000+ Canadian Supermarkets to Delivery Network

DoorDash has partnered with Empire Company Ltd. to bring Empire’s family of 12 supermarket banners into its network,…

News April 28
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FTI Consulting Glassdoor

Growing Adoption of AI Makes it the Next ‘Trust Battleground’

Consumers are engaging with AI in ever-growing numbers, but the technology itself is so new — and is…

Features April 27
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Bed Bath & Beyond Seeks to Unify Customer Identity and Engagement Across Brands

Bed Bath & Beyond has partnered with the residential ecosystem platform Bilt to unite customer identity, loyalty and…

News April 27
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Williams-Sonoma Launches Dormify to Help Decorate Cramped College Quarters

A little less than one year after acquiring the Dormify intellectual property (IP), Williams-Sonoma has launched Dormify as…

News April 27
Nick Mangiapane TransUnion

Weathering a Potential Retail Data Drought

Changes in consumer behavior, technology and privacy regulation are all impacting retailers’ ability to understand their customers. The…

Executive Viewpoints April 27
poshmark resale-as-a-service Resell on Poshmark Theory
Theory has joined the Resell on Poshmark program.

Theory Joins Poshmark’s One-Click Resale Listing Program

Theory has become the latest contemporary fashion brand to join the Resell on Poshmark program, a one-tap resale…

News April 24
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Inventory Forecasting: Why CFOs are Paying Attention

Ecommerce retailers in 2026 are watching their profit margins erode in the face of multiple financial pressures. As…

Executive Viewpoints April 24
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