Retail TouchPoints
One Product, Two Prices: Surveillance Pricing Laws Put Retailers on Notice
Top Stories
Latest Posts
Why Retail’s AI Fraud Problem Starts at the Identity Layer
Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of retailers experienced AI-enabled fraud in the past year. Meanwhile, global ecommerce fraud…
Executive Viewpoints May 27
Trader Joe’s Plans Nine Store Openings in Coming Months
Continuing a steady drumbeat of store openings in 2026, Trader Joe’s has added nine stores in eight states to its “opening soon” list. The California-based supermarket, which operates in a…
News May 26
Register Now for June Webinar: Will AI Replace the Store Associate?
Sam Kliger, CEO of KWI, draws on four decades in retail technology to take this question head-on.
News May 26
Kroger SVP Valerie Jabbar Retires — Third Top Exec to Depart this Year
The departures follow the appointment of Greg Foran to CEO of Kroger in February. Foran previously led Walmart U.S.
News May 26
From Alexa to ChatGPT: The AI Shopping Race is Rewriting Retail Media
In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product feed ads inside ChatGPT, and the largest AI platforms in the world…
Executive Viewpoints May 26
AI Commerce Depends on Open, Foundational Location Data
The shift toward autonomous AI shopping agents is accelerating, moving agentic commerce from an experimental concept to an operational reality. As consumers increasingly rely on AI assistants to discover, evaluate…
Executive Viewpoints May 25
Ross Stores Boosts Sales 21% in Q1, Plans 100+ New Stores in 2026
James Conroy, CEO and Director of Ross Stores said brand modernization efforts and a more entrepreneurial culture are paying off.
News May 22
Pretty Products, Ugly Lawsuits: Legal Risks Facing Beauty Brands
The beauty industry is increasingly targeted with consumer claims, including class action litigation, particularly in consumer-friendly states such as New York, California and Washington. Pursuant to the 2026 Lex Machina…
Executive Viewpoints May 22
Williams Sonoma Boosts Q1 Revenue 4.4%, Promotes Insider as Pottery Barn Leader
Williams Sonoma, coming off a solid Q1 that saw net revenues increase 4.4% to $1.8 billion, has named company veteran Jennifer Kellor as the new President of Pottery Barn. The…
News May 21
Latest Podcasts
Latest Resources
