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Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI

Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee — are being reshaped by AI chat agents. David’s Bridal is offering a…

News April 15

Walmart Offers Maintenance and Facility Services to Companies Nationwide

Walmart has introduced Upstream Facility Services, bringing the in-house maintenance expertise that supports thousands of Walmart and Sam’s Club stores to companies across the country. Upstream, which currently focuses on…

News April 15

Future-Proofing Retail Supply Chains: Strategies for Meeting the Demands of Modern Consumers

For years, the retail supply chain has been playing a high-stakes game of catch-up. Faced with unprecedented wage inflation, an aging workforce and the relentless pressure of omnichannel expectations, many…

Executive Viewpoints April 15
Megan Thee Stallion's second swimwear collection has arrived at Walmart.

Megan Thee Stallion, ‘Devil Wears Prada’ Help Walmart Boost Fashion Cred

Walmart’s EVP of Fashion Denise Incandela wants the value retailer to be customers’ first choice for fashion. It’s a lofty goal, but she’s making strides, as evidenced by two new…

News April 14

NYC’s First City-Owned Grocery Store to Open in 2029 as Mamdani Stresses Affordability

New York City will open the first of five promised subsidized grocery stores in the Manhattan neighborhood of East Harlem by 2029. Mayor Zohran Mamdani had promised one store in…

News April 14

Albertsons Settles National Opioid Claims for $774 Million

Albertsons Companies has reached a $774 million settlement framework for resolving substantially all opioid-related claims brought against it by state, local and tribal governments across the country. Other pharmacy retailers…

News April 14
Instacart has acquired Instaleap to give its international expansion a boost.

Instacart Accelerates International Growth with Acquisition of Instaleap

Instacart has acquired Instaleap — an enablement and fulfillment solutions services platform for grocers — in a bid to expand the global reach of its enterprise offerings. Instaleap’s technology solutions,…

News April 14

Retail’s Marketplace Boom Comes With a Hidden Risk

Online marketplaces are becoming a sleeping giant in the retail industry, particularly as more traditional omnichannel retailers develop their own third-party-powered marketplace engines. Of course, the likes of Amazon, Alibaba…

Executive Viewpoints April 14
"Interest modules" on Etsy homepage

Etsy’s Head of Global Merchandising on AI-Driven Curation

With more than 120 million listings and millions of active sellers, Etsy faces one of the most complex curation challenges in retail. Surfacing the right products to the right shoppers…

Features April 14
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