Latest In: Executive Viewpoints

chargebee Insider Intelligence Kelly Knutson UBS

Subscriptions Will Help You Thrive in the Ecommerce Era

The past three years have seen a massive surge in both consumer and business ecommerce growth. Insider Intelligence…

Executive Viewpoints May 6
customer service Executive ViewPoints Laura Bassett NICE CXone

How Retailers Can Satisfy Demand for Instant Gratification

During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their…

Executive Viewpoints May 5
Executive ViewPoints Shameek Ghosh sustainability TrusTrace

How Transparency and Traceability can Drive Sustainable Fashion

We see a clear trend in the U.S. and Europe — conscious consumers are demanding to know how…

Executive Viewpoints May 4
design:retail design:retail News design:retail perspectives Jason Bird Luxxbox

How Acoustic Solutions Can Enhance In-Person Shopping Experiences

It’s no secret that in-person shopping is a multi-sensory experience. How a retail space makes someone feel in…

Executive Viewpoints May 4
Amazon Executive ViewPoints ideoclick Jamaal Hackett-Cook

Vendor’s Guide to Amazon Negotiations 2022

Every year ecommerce brands negotiate their contractual terms with Amazon. This year’s negotiations are expected to bring plenty…

Executive Viewpoints May 3
American Express Kabbage Kathryn Petralia

Small Business Revenues are up, but New Challenges Emerge as Businesses Continue the Pandemic Comeback

Kabbage from American Express has been tracking recovery trends and the growth outlook of U.S. small businesses. Polling 563…

Executive Viewpoints May 2
Executive ViewPoints Nautical Commerce Ryan Lee sustainability

How Ecommerce Tech Can Reduce the Environmental Damage it Caused in the First Place

It’s no surprise that ecommerce has practically taken over the global economy. Annual online sales worldwide are expected…

Executive Viewpoints May 2
Executive ViewPoints Fang Cheng Linc returns

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates…

Executive Viewpoints April 29
Bryan House elastic path microservices

The Commerce Catalog is Broken

Ever get an ad from a brand to “shop the look,” only to click through and find that…

Executive Viewpoints April 29
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