Retail is Finally Conversational, but Most Brands Aren’t Ready
For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product…
Executive Viewpoints June 23For years, ecommerce has been stuck in a transactional rut. Shoppers type in a keyword, scroll through product…
Executive Viewpoints June 23In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights…
Executive Viewpoints June 20In the ultra-competitive market for consumer packaged goods (CPG), brand loyalty programs play a crucial role in differentiating…
Executive Viewpoints June 20Over the past few years, retail media has become one of the fastest-growing channels in digital advertising, with…
Executive Viewpoints June 18According to IHL Group, overstock costs retail businesses $562 billion. These warehouses filled with surplus products aren’t just…
Executive Viewpoints June 17Since the enforcement of the Uyghur Forced Labor Prevention Act (UFLPA) began in 2022, U.S. Customs and Border…
Executive Viewpoints June 16From yo-yoing new tariffs to supply chain instability to shifting consumer preferences, market turbulence is hitting retail hard.…
Executive Viewpoints June 13Most brands know how to build loyalty. Fewer know how to build fandom — and that’s where they fall…
Executive Viewpoints June 12AI has already raised consumer expectations across the board. People expect hyper-personalization, and they expect things to happen…
Executive Viewpoints June 11