Latest In: Executive Viewpoints

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Navigating the Tariff Era: How Retailers can Protect Topline Revenues Without Alienating Price-Conscious Shoppers

Even before the U.S. imposed tariffs on 90 nations, before putting a hold on some tariffs for 90…

Executive Viewpoints April 15
CTV InMarket Michael Della Penna

How to Tap into your ‘Movable Middle’ Shoppers Before your Competitors Do

As consumer shopping behaviors become more fragmented in 2025, the path to purchase is no longer linear and…

Executive Viewpoints April 14
cybersecurity Jon Bance Leading Resolutions ONS

Building Tomorrow’s Retail IT: Strategies for 2025 and Beyond

For 2025 and beyond, the emphasis on change in strategy to ensure a healthy consumer base for UK…

Executive Viewpoints April 11
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How Retailers can Find Balance When Consumers are Polarized on Social Issues

In today’s polarized landscape, companies face complex decisions when it comes to taking a stance on social values.…

Executive Viewpoints April 10
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Data Scraping: A Vital Industry That’s all Grown Up

Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing…

Executive Viewpoints April 9
Apply Digital CX Lauren Milne Perplexity Scott Michaels

AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First

Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured…

Executive Viewpoints April 8
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3D Secure – Driving Adoption for U.S. Retail

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more…

Executive Viewpoints April 7
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AI in CX Innovation and Journey Management: Key Insights for Retail Business Leaders

Retail business leaders are entering 2025 under mounting pressure to solve complex challenges while driving results. Data overload,…

Executive Viewpoints April 4
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Why Store Closures Present Opportunity for Retail Real Estate

In the first quarter each year, announcements of store closings often fuel speculation about the state of physical…

Executive Viewpoints April 3

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