Latest In: Executive Viewpoints

chatbots employee engagement Millennial omnichannel Stephen Wakeling

The Retail Industry Is Facing New Disruptive Realities

By Stephen Wakeling, Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers…

Executive Viewpoints April 27
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0aaJoe Mosele

The Art Of The Possible — How IoT Is Reshaping Retail

The Internet of Things (IoT) is creating new opportunities to drive competitive advantage in retail. Retailers have long…

Executive Viewpoints April 27
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Magento, NetSuite Conferences Illustrate What B2C Can Teach B2B

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail…

Executive Viewpoints April 26
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0aaSuresh Dakshina ChargebackGurus

The Emergence Of Conversation Commerce And The Implications For Merchants

The next great market shift is here. 2017 proved that the long-promised “smart home” is finally here —…

Executive Viewpoints April 26

What Puts The ‘Innovation’ In The Retail Innovation Conference?

It’s called the Retail Innovation Conference for a reason — multiple reasons, in fact. There’s the overall approach…

Executive Viewpoints April 25
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5 Steps To Avoiding A Data Breach

Seems like another retailer announces a data breach every day and each is worse than the one before.…

Executive Viewpoints April 25
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0aaVish Ganapathy Accenture

Pervasive Intelligence: The New Sales Assistant For The Digital Age

As traditional retailers up their game against the disruptive digital pure plays, they’re rediscovering an essential attribute: their…

Executive Viewpoints April 24
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Leverage The Sharing Economy By Adding Rental To Retail

By Andrew Chambers, Renterval LLC Sharing — it’s one of the first lessons we learn as children. We’re…

Executive Viewpoints April 23
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What Is The Point Of Rewarding Customer Loyalty?

By Jennifer Dawson, Contributing Writer Retail is changing. Gone are the days when consumers had limited choice of…

Executive Viewpoints April 23
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