Getting The Whole Customer Feedback Story
Good or bad — customer feedback promises to make its mark on your top line. Rave reviews can…
Executive Viewpoints March 19
Latest In: Executive Viewpoints
Is Cash Dead? An International View
It’s widely believed that the ancient Greeks invented money as we know it. On the contrary, however, the…
Executive Viewpoints March 16How ‘Going Live’ Helps Your Brand Connect With Your Customers
By John Kueber, LiveShopCast QVC launched on Nov. 24, 1986 and sold $7,400 worth of merchandise in its…
Executive Viewpoints March 16
Nine Things Retailers Can Do To Compete With Amazon
2017 did not go easy on retailers. Despite retail spending growing globally year-over-year, more than 6,700 store closures…
Executive Viewpoints March 15If Tariffs Spark A Trade War, What Will Be The Impact On U.S. Retail?
President Trump’s recent decision to impose tariffs on steel and aluminum produced outside the U.S. has come under…
Executive Viewpoints March 14
CRM, Redefined: Transitioning From Traditional Segments To Shopper Missions
The explosion of interaction and commerce touch points has transformed shopping from a linear, transactional process into a…
Executive Viewpoints March 14
10 Tips To Maximize Your Omnichannel Marketing Strategy
There are plenty of ways to connect with customers on their channels of choice. What can be difficult…
Executive Viewpoints March 13It’s The Business Model Itself That’s Changing: Top Retail Trends
By Jonathan Marek, APT, a Mastercard company It is no secret that retailers are facing headwinds due to…
Executive Viewpoints March 12
Augmented Reality Is The New Reality: What To Expect And Learn From Brands
As expected, Apple’s iPhone X showcases an array of impressive features. Among them are advances like FaceID, high…
Executive Viewpoints March 12Top Stories
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