Latest In: Executive Viewpoints

addressy Executive ViewPoints tom mucklow

How E-Commerce Businesses Can Thrive Amidst A Retail Crisis

Online shopping rates have never been higher as consumers continue to abandon traditional brick-and-mortars in favor of online…

Executive Viewpoints November 14
#holiday17 Executive ViewPoints

The Grinch Who Stole Business: Don’t Let Fraud Derail Your Holiday Peak Season Success

One of the most watched holiday season specials is the cartoon adaptation of Dr. Seuss’ “The Grinch Who…

Executive Viewpoints November 14
#globalretail china Executive ViewPoints o2o

How U.S. Retailers Can Drive Engagement And Sales Among Chinese Tourists

Amid today’s period of retail disruption, far too many U.S. retailers miss growth opportunities — namely those in…

Executive Viewpoints November 14
#holiday17 Debbie Hauss editor's perspective holiday season holiday shopping

In A Holiday Daze With All The Retail Holiday Days

By Debbie Hauss, Editor-in-Chief Black Friday. Cyber Monday. Small Business Saturday. Sofa Sunday. Singles Day. And what about…

Executive Viewpoints November 14
Black Friday Ryan MacInnis voice shopping voysis

Will Voice Shopping Change Black Friday As We Know It?

By Ryan MacInnis, Voysis Black Friday has been one of the biggest days for retailers in the U.S.…

Executive Viewpoints November 13
beacon technology confirmit customer experience Miguel Ramos

Beacon Technology: Shining A Light On Customer Experience

By Miguel Ramos, Confirmit Retailers are facing increasing pressure to create a compelling and interactive shopping experience. The…

Executive Viewpoints November 10
customer acquisition editor Q&A mobile mobile apps mobile shopping

How Much Should Retailers Invest In Mobile App Acquisitions?

With the continued growth of mobile shopping, more retailers are building out mobile apps to satisfy consumer expectations.…

Executive Viewpoints November 8
adam blair customer service editor's perspective

When Good Customer Service Comes Down To One Simple Question

By Adam Blair, Executive Editor “Did you find everything you’re looking for?” One of the two suburban supermarkets…

Executive Viewpoints November 7
dave campbell logmein

Take A Fresh Look At Customer Experience To Drive Success In 2018

It’s been a tough year for retail, with more than 20 well-known brands filing for bankruptcy. With 2018…

Executive Viewpoints November 7
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