Latest In: Executive Viewpoints

Optimum Retailing privacy rfid Sam Vise

RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience…

Executive Viewpoints October 23
crm IVAs LTV Mosaicx Rebecca Jones

From Startup to Enterprise: What CX Looks Like at Different Business Stages

Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…

Executive Viewpoints October 22
André Ferraz Incognia refund fraud Return fraud

Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?

Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually. In 2023, fraudulent returns…

Executive Viewpoints October 21
biometrics Darryl Jones digital ID fraud identity theft Ping Identity

Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.

Fraud has plagued retailers for quite some time, but the issue is now getting its time in the…

Executive Viewpoints October 18
Amazon cognizant conversational commerce eBay Farfetch generative AI Oxford Economics Sushant Warikoo

Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact

According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…

Executive Viewpoints October 17
design:retail design:retail News Juniper Tom Simon

4 Reasons to Invest in Custom Retail Lighting Schemes

While spatial planning is widely recognized as a key tool in shaping consumer behavior in brick-and-mortar environments, one…

Executive Viewpoints October 16
aleksandr galkin competera coresight research ftc Gartner Walmart Wendy's

The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal…

Executive Viewpoints October 16
Amazon CommerceIQ Himanshu Jain Walmart

Beneath the Bid: Understanding the Full Depth of CPC Bid Strategy to Optimize Retail Media

It’s no secret that mastering retail media search advertising empowers brands to drive highly qualified traffic, optimize ad…

Executive Viewpoints October 15
bnpl digital revolving credit Fast Company FuturePay Tim Harris

Gaining a Holiday Edge with Digital Revolving Credit

The world is certainly embracing digital transactions. Recent statistics show that 2.71 billion people have been shopping online…

Executive Viewpoints October 14

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