Latest In: Executive Viewpoints

assortment Executive ViewPoints mihir kittur speed to market Ugam

The Perils Of Not Knowing Your Assortment Speed To Market

Retailers are currently operating in an era of hyper-competitive commerce in which competing retailers have the same products,…

Executive Viewpoints October 20
airlines customer engagement employee training loyalty program mobile apps rewards programs starbucks

Three Reasons Why Loyalty Programs Fail (And How To Avoid Them)

By Jenna Elkins, TechnologyAdvice Retail stores, coffee houses and frozen yogurt shops, just to name a few, are…

Executive Viewpoints October 20
beacons brick and mortar Gen Y in-store engagement mobility retail marketing smartphones

Bridging The Gap: How Mobile Connects The Digital And Physical Shopping Worlds

By Josh Marti, Point Inside Imagine walking into a store that seamlessly connects your online digital experience with physical…

Executive Viewpoints October 17
distribution centers flexible fulfillment fulfillment centers inventory management The Home Depot

Home Depot Exec Shares Details On New Fulfillment Center

In a special interview with Retail TouchPoints, Mark Holifield, SVP of Supply Chain for The Home Depot, shared how the…

Executive Viewpoints October 16
Amazon brick and mortar customer experience fulfillment holiday season omnichannel retailing one-day delivery warehouse

Is Amazon Venturing Into Brick-And-Mortar?

It was only a matter of time before unnamed sources started buzzing about Amazon diving into the brick-and-mortar…

Executive Viewpoints October 15
Freakonomics SAP Retail Forum Stephen Dubner

Stephen Dubner Teaches Retailers How To Think Like Freaks

What do retail, hot dog eating contests and the end of the world have in common? A lot,…

Executive Viewpoints October 14
Executive ViewPoints inventory omnichannel retail sean cook Shopvisible

How To Get To Omnichannel…Fast

As consumers, we’ve been experiencing omnichannel retail in our everyday lives.  Retailers know that today’s shopper uses all…

Executive Viewpoints October 14
brickandmortar Customer Relationship Executive ViewPoints popup artists showrooming

Turning Showrooming Into A Retail Advantage

Brick-and-mortar retailers are howling about “showrooming.”  Someone comes into the store to see, touch and experience the product,…

Executive Viewpoints October 14
b2b B2C back-to-school BOGO buy-one-get-one-free contact center customer service mobile app offers omnichannel

Is Your Contact Center Driving Your Omnichannel Strategy?

By John Cray, Enghouse Interactive Many retailers recognize that satisfying the demands of today’s highly connected consumers requires…

Executive Viewpoints October 13
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank