Customer Experience Excellence In An Omnichannel World
By Greg Sherry, Verint Systems The rewards for organizations that succeed at providing omnichannel customer experience excellence are…
Executive Viewpoints September 5By Greg Sherry, Verint Systems The rewards for organizations that succeed at providing omnichannel customer experience excellence are…
Executive Viewpoints September 5Increasingly, retailers are collecting large volumes of transaction data at the point of sale. This data makes pinpointing…
Executive Viewpoints September 4Several designers have made a foray into the tech space by releasing lines of wearable technology, including bracelets,…
Executive Viewpoints September 4Data security is becoming a hot topic in the retail industry as more merchants report data breaches. With…
Executive Viewpoints September 3By Alicia Fiorletta, Senior Editor Yes, you read that right. Mattel’s golden-locked diva is taking the streets to…
Executive Viewpoints September 2Cross-border online sales are notorious for giving merchant headaches. After dominating one market, merchants try selling in other…
Executive Viewpoints September 2By Bob Bahramipour, Gigwalk Imagine you are a parent during back-to-school season. You act early and get everything…
Executive Viewpoints September 1By Nate Stewart, Zing  As a merchant in today’s world, your customers expect up-to-date information about your…
Executive Viewpoints August 29Viral campaigns can do far more than make people laugh and generate buzz; they can help create change.…
Executive Viewpoints August 28