Latest In: Executive Viewpoints

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Brick-And-Mortar Retail: Death Or Resurrection By Technology?

By Michael Garel, CEO of eyeQ Evidence mounts that brick-and-mortar retail is in decline. Recent news from three of the…

Executive Viewpoints February 14
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Court The Customer As Your Valentine

By Chip Bell, Author and Service Consultant Long before the cupids, hearts and flowers associated today with Valentine’s…

Executive Viewpoints February 13
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Starbucks Can’t Take A Joke

By Kim Zimmermann, Managing Editor It is a well-established fact that Starbucks is relentless when it comes to…

Executive Viewpoints February 12
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Are ATMs And Vending Machines The Future Of Self-Serve Retail?

We all are familiar with ATMs and vending machines. While ATMs are your source for quick cash, we…

Executive Viewpoints February 11
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The Apple Myth, And Why Size Matters For Mobile Conversions

At NRF’s Big Show 2014, I presented some new data that changes the way we think about smartphones…

Executive Viewpoints February 10
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Digital Gift Cards: A Catalyst For Mobile Payments

Over the past five years, digital gift cards have grown to become a popular choice for all gifting…

Executive Viewpoints February 10
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8 Reasons Why Online Communities Are The Next Big Thing For Retailers

By Tom Leung, CEO, Yabbly   About five years ago, branded communities were the talk of every brand…

Executive Viewpoints February 10
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According To The Consumer: Top 10 Site Features That Matter

By Graham Cooke, CEO, Qubit   In the e-Commerce game, collecting customer feedback has been critical as it…

Executive Viewpoints February 7
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Breaking Down The Millennial Shopper

By Alicia Fiorletta, Senior Editor As a Millennial, I always get amusement out of the variety of research…

Executive Viewpoints February 5

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