In Online Retail The Best Are Always Different
The best and fastest growing online retailers have one common trait — they’re different. Online retailing is like…
Executive Viewpoints November 18
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Black Friday & Cyber Monday: Shoppers are Ready. Are Your Communications Systems?
By Adam Simpson, CEO, Easy Office Phone As two of the year’s biggest sales days approach, representing billions in…
Executive Viewpoints November 18Innovating From Within: How To Push For Change Despite Current Success
Clay Olivier, CEO, Volusion, Inc. It all started on a pleasant September day, where, at the 2008 Web…
Executive Viewpoints November 15Shoppers WON’T Shop On Thanksgiving, According To RTP Survey
Yes, you heard (or read, rather) that correctly. Despite the fact that many retailers, including J.C. Penney, Kmart,…
Executive Viewpoints November 14Raising The Bar On Customer Service
By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially…
Executive Viewpoints November 13Introducing RTP Retail RoundTables!
In September 2013, the Retail TouchPoints team held its first Retail RoundTable in NYC, featuring Steve Rowen of…
Executive Viewpoints November 12Making The Case For Store IT Upgrades
The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…
Executive Viewpoints November 11Top 5 Ways To Boost Holiday Sales By Leveraging The Web Site
It’s that time of year again when brands and retailers work to find the best way to market…
Executive Viewpoints November 11The Future Of The Store: Pop-Up Shops And Beyond
By Tristan Pollock, Co-Founder, COO, Storefront “We would love to [open retail stores], but only if we can have…
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