Latest In: Executive Viewpoints

big data Dr. Matthew Green emnos U.S. retail Retail TouchPoints

Tackling The Urban Myth Of Big Data

“Big data” has become the hot new reality star.  It has broken past the business and marketing magazines…

Executive Viewpoints October 22
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Have You Tackled The Big Data Debacle?

If you haven’t just yet, you aren’t alone.  In fact, many retailers are still working towards collecting, integrating…

Executive Viewpoints October 22
clienteling company culture crm customer service J.C. Penney pricing vs. value rediscovering customer service Smile: Sell More with Amazing Customer Service technology

The Customer Service Answer Is Simple And Intuitive!

By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is…

Executive Viewpoints October 21
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Creating Face-To-Face Engagement Online

Frequent readers of the Retail TouchPoints blog know how much we love BaubleBar. The multichannel jewelry retailer has done a…

Executive Viewpoints October 18
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Marketing To The Verge Culture

Many retailers are struggling to effectively connect and engage Millennial consumers. Although this demographic group is characterized as…

Executive Viewpoints October 18
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Creating Moments Of Inspiration

As a retailer, it is so important to inspire and encourage customers to not only complete a purchase,…

Executive Viewpoints October 18
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Why You’re Listening To The Airline Guy About Customer Service

Retail TouchPoints is here at the #StellaSummit in the New York Stock Exchange in NYC, and it’s a beautiful…

Executive Viewpoints October 18
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How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing

By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every…

Executive Viewpoints October 18
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Shopping For A Cause

Happy Thursday, RTP readers!  It’s been a busy week for our team. We’re in the heart of our…

Executive Viewpoints October 17
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