Latest In: Executive Viewpoints

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Packaging Helps Create Luxury Brand Experiences…Even Online

One of the key struggles many eTailers have is creating memorable brand interactions and memories throughout the browsing,…

Executive Viewpoints September 17
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How To Avoid Failing In Your Subscription Service Model

Tom Caporaso, CEO, Clarus Marketing Group Birchbox, Amazon Prime, and Netflix offer widely disparate services, but one thing…

Executive Viewpoints September 16
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Social Customer Service: Avoid Reputational Damage By Addressing The Root Problem

Mike Hennessy, Vice President, Marketing, IntelliResponse Social media can be a perilous field for brands to navigate. Many…

Executive Viewpoints September 16
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#HolidayCCS Is Almost Here!

It’s the most wonderful time of the year! Well, almost… Tomorrow marks the start of #HolidayCCS, our webinar…

Executive Viewpoints September 15
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How RTP Gets In The Holiday Spirit!

Okay, so it may be a little early to be talking about the holidays for some of you…but not for…

Executive Viewpoints September 13
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Solutions For Merchants And Retailers As Google Sunsets The Shopping API

By Sivamani Varun, Co-Founder, CEO, Semantics3, Inc. You might have read of Google’s shutdown of its Reader service,…

Executive Viewpoints September 13
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Is Your Company Revising Inventory Strategies To Tackle Omnichannel Demands?

Shoppers today are hopping from their smartphones and tablets, to brick-and-mortar stores and online pure plays such as…

Executive Viewpoints September 12
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Using Governance To Improve Customer Experience

By Fatima Lora, Assistant Editor  Loving your customers is one thing, doing something about it, such as offering…

Executive Viewpoints September 11
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Today’s Customer Experiences And Tech Support Have Everything And Nothing To Do With Your Brand

By Paul Weichselbaum, EVP, PlumChoice How many “me too” retailers are you competing against in today’s fast-paced, device- and…

Executive Viewpoints September 11
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