The Evolution Of Net Promoter Score: WoMI
By Larry Freed, President and CEO, ForeSee  Net Promoter Score, commonly referred to as NPS, was first…
Executive Viewpoints July 29
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See What You Missed This Month On @RTouchPoints!
Just in case you’ve been living under a rock for the last month, or have been off enjoying…
Executive Viewpoints July 26Cashing In With Social Loyalty Programs
Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…
Executive Viewpoints July 25How Loyal Is Loyal? By Kim Zimmermann, Managing Editor Just for giggles I took out my keychain to…
Executive Viewpoints July 24Tips For Innovating Through Automation
Over the past few months, the retail industry has started to see economic recovery with U.S. online retail…
Executive Viewpoints July 23Can Social Good Benefit A Retail Business?
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Executive Viewpoints July 23Supply And Demand Finally Meet
By Todd Rankin, VP of Marketing and Business Development, DropShip Commerce Today, the retail supply chain (whether it…
Executive Viewpoints July 22How Build-A-Bear Differentiates Itself In A World Of Commodity
Build-A-Bear has implemented a new in-store experience that hinges on interactive touch screen technology. By partnering with Infusion,…
Executive Viewpoints July 19Tackling Cart Abandonment With Personalization
Today’s multichannel retailers are struggling to stand out to online shoppers. As a result, shopping cart abandonment remains…
Executive Viewpoints July 18Featured
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