It’s Time To Make The Doughnuts…By Debbie Hauss, Editor-in-Chief Do you remember how exhausted the Dunkin’ Donuts baker…
Executive Viewpoints July 3Latest In: Executive Viewpoints
Q&A With Abu Bakar, CIO Of Vineyard Vines
 This Q&A with Abu Bakar, CIO of Vineyard Vines, originally appeared in the I Am Omnichannel newsletter.…
Executive Viewpoints July 2How To Increase Customer Lifetime Value With Meaningful Engagement
For most companies, uncovering ways to reach new customers is a constant struggle. While companies often feel the…
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Executive Viewpoints July 1Designing A Winning Brand-Building Strategy By Kim Ann Zimmermann, Managing EditorI’ve always admired Kate Spade’s designs, but I…
Executive Viewpoints June 26Poor Queue Management: The Beginning Of The End Of A Sales Opportunity
Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked…
Executive Viewpoints June 255 Steps: Retailers Get A Handle On Big Data
For retailers, the answers to many of their most pressing questions lie in Big Data — the volumes…
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Executive Viewpoints June 24Thank Heavens For Gift Cards By Fatima D. Lora, Assistant Editor There was a time when friends and…
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