Latest In: Executive Viewpoints

Are Cash Registers On The Way Out? By Kim Zimmermann, Managing Editor There are segments of the retail…

Executive Viewpoints March 6
Chris Precious customer experience customer experience management customer traffic retail Retail TouchPoints

Four Simple Reasons Retail Analytics Matter

Traditional retailers worldwide are challenged with going head to head with online shopping. From PCs to smart phones…

Executive Viewpoints March 5

Dear Retailer, You Missed An Opportunity To Make Me A Happy(ier) Customer: 4 Tips For Increasing Value With Nontraditional Customers

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Executive Viewpoints March 4
Alicia Fiorletta Fashion Week nyfw retail Retail TouchPoints social media social strategies

Snippet of Associate Editor Alicia Fiorletta’s previous blog post. In my opinion, the video and social strategies utilized…

Executive Viewpoints March 1

Online Shopping – Easier Than It Looks By Fatima D. Lora, Associate Editor Connecting with brands and stores…

Executive Viewpoints February 27
2012 Annual Shopper study cognizant Colleen Coleman cross-channel e-commerce private label retail

Reinventing Retail

 The forces of globalization, the Internet, social media and emerging sourcing models have drastically and permanently changed the…

Executive Viewpoints February 25

Smart Supply Chain Goes Hand In Hand With Customer Service For Grocery Retailers

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Executive Viewpoints February 25
BumeBox Donna Karan Jon Fahrner luxury MBFW nyfw oscar de la renta Proenza Schouler Rebecca Minkoff retail Retail TouchPoints social media social sharing

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Executive Viewpoints February 20
education Eric holtzclaw retail Retail TouchPoints

Modern Day Focus Groups

You and your team settle in behind one way glass as eight women file into a room, all…

Executive Viewpoints February 19

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