Latest In: Executive Viewpoints

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Understanding Mobile Analytics [Infographic]

Executive Viewpoints June 19
abandoned cart Baynote Cartoon Dan Darnell e-commerce ecommerce personalization retail Retail TouchPoints shopping cart abandonment

Intent to Buy Cartoon #6: Abandonment

With statistics reporting that up to 75% of all shopping carts are abandoned just before the sale is…

Executive Viewpoints June 15
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Making Sense Of The SoLoMo Landscape [Infographic]

Consumers are increasing the amount of time spent on their mobile devices. In fact, 56% use their smartphones…

Executive Viewpoints June 12
Boston Retail Partners customer engagement Dennis Allen in-store experience inventory optimization Ken Morris multichannel pos retail Retail TouchPoints shopping experience SmarterRetail webinar

[Now On-Demand] From Inventory Forecasting To 24×7 Operations

                 In a recent webinar hosted by Retail TouchPoints and sponsored by IBM, panelists Ken Morris of Boston…

Executive Viewpoints June 12
bonobos Buddy Media content sharing Craig Elbert customer engagement David Fudge Facebook GNC Google Analytics Pinterest retail Retail TouchPoints Rob Begg Salesforce Radian6 shopping experience social curation Social Marketing social media social media analytics social media marketing social outlets Twitter Warby Parker

Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation

This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…

Executive Viewpoints June 12
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Unlocking the Secrets of Connected, Continuous Planning

Retailers and brands today face a double-edged sword. On one side, omni-channel retailing and proliferating customer touch points…

Executive Viewpoints June 11
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Heuristic Number 5: Consistency [FastCompany]

This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com

Executive Viewpoints June 8
c-suite Citi customer customer communication customer criticism Economic Intelligence Unit EIU Frank Eliason genesys infographic retail Retail TouchPoints social media

Getting Closer To The Customer [Infographic]

Retailers have numerous opportunities to engage with customers, to provide information, answer questions and respond to complaints. To…

Executive Viewpoints June 5
Business Intelligence Hedgie Bartol KPI loss prevention retail retail analytics Retail TouchPoints retailers shopper loyalty smartphones visual scanning

Video Analytics Debate: From Mission Impossible to the Mall

Retailers use video surveillance cameras for a host of reasons — everything from loss prevention to customer safety…

Executive Viewpoints June 5
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