Impact Of Customer Engagement On Network Design
Today’s retailer is challenged not only by competition from other stores, but by a growing number of consumers…
Executive Viewpoints May 15Today’s retailer is challenged not only by competition from other stores, but by a growing number of consumers…
Executive Viewpoints May 15Providing personalized recommendations based on past searches and customer profile data produces irrelevant, and sometimes even insulting results.…
Executive Viewpoints May 11In today’s hyper-competitive market, it is not enough for retailers to understand customer behavior — to be successful,…
Executive Viewpoints May 7This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints May 4A growing number of consumers are willing to trade their personal information for a more personalized shopping experience,…
Executive Viewpoints May 1Now that Q1 2012 is just about behind us, I’d like to review where I see marketers evolving…
Executive Viewpoints April 30People come in all shapes and sizes. Understanding the profiles of those various…
Executive Viewpoints April 27Social media has become a tried and true method for consumers to share their latest purchases and retail…
Executive Viewpoints April 25Research shows that visitors to your site who use the search box will convert at two to three…
Executive Viewpoints April 24