Latest In: Executive Viewpoints

customer engagement JDA Software retailers Scott Welty shopper engagement social media social media marketing social media strategy

Retailers: Are You Social-Business Ready?

Think about the last major purchase you made. How did you make the decision? Consumer Reports or reading…

Executive Viewpoints February 6
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Retail 2.0: Invite Shoppers To Participate

Once again this year, the ol’ Javits Center in New York hosted retail folk from across the country. It…

Executive Viewpoints February 6
cross-channel Cross-Channel Checkup crosschannel crosschannel strategies CrossView customer analytics customer experience Debbie Hauss mobile technology multichannel omni-channel omnichannel retail Retail TouchPoints sales analytics web analytics

The True Meaning of Cross-Channel

This is an excerpt from a CrossView blog post in which Retail TouchPoints’ Editor-in-Chief Debbie Hauss defines cross-channel…

Executive Viewpoints February 6

50% Of Check-In Users Only Visited A Store After Receiving Offers Via Mobile Device

                 (Click on the image to enlarge) A recent webinar titled, “Changing the Game in the Retail Store…

Executive Viewpoints February 3
i love velvet mobile payment solutions mPOS tablets

Just posted a new TouchPoints TV segment on I Love Velvet and their mobile payment solutions. View our…

Executive Viewpoints February 2
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InkJet Superstore Accepts Customer Engagement Award

During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media…

Executive Viewpoints February 1
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2011 Retail Holiday Analysis [Infographic]

Executive Viewpoints January 31
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Debunking The Black Friday Discount Myth: Retailers Need a 24/7/365 Pricing Strategy

Black Friday and Cyber Monday ― best known for glittering price offers and festively wrapped deals — attract…

Executive Viewpoints January 30
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#RILAchat Rewind: Sustainability in Retail

Thank you to everyone who joined the Retail Industry Leaders Association (RILA) Sustainability discussion on Twitter featuring Nick…

Executive Viewpoints January 27
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