Beyond Jeopardy! “Watson” And The Future Of Retailing
By Rob Garf, Associate Partner and Global RetailIndustry Strategy Leader for IBM Global Business Services Anyone watching Watson’s victorious performance…
Executive Viewpoints March 24
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Strategies To Engage The Evolved Consumer
By Rick Chavie, VP, Marketing Retail and Hospitality Solutions, NCR Years ago, the relationship between the shopper and…
Executive Viewpoints March 24Q&A with Verlin P. Youd, SVP Sales & Marketing, SCOPIX
Compiled by Debbie Hauss Video analytics have become a vital component of many retail operations, providing the ability…
Executive Viewpoints March 9The Retail Rush To Cloud Computing For Forecasting And Pricing Solutions
By Rafael Gonzalez Caloni, Executive Vice President of Marketing, Predictix The cloud is all the rage these days,…
Executive Viewpoints March 35 Fundamental Live Chat Mistakes
By Steve Castro-Miller, President and CEO, Bold Software In the past, many businesses thought of live chat technology…
Executive Viewpoints February 245 Ways to Create Customer-Centric Service at the Return Counter
By Robert E. Walters, VP of Sales & Marketing, The Retail Equation More and more retailers are seeking…
Executive Viewpoints February 17How Engagement Communications Extend 2010 Holiday Sales Into 2011
By Scott Zimmerman, President of TeleVox Software, Inc. As the credit card bills from Christmas arrive in the…
Executive Viewpoints February 10The Chicken-or-Egg Dilemma in Retail: Which Comes First — People or Product?
By Noel Goggin, RedPrairie SVP & General Manager – RetailClick here to listen to an exclusive interview with…
Executive Viewpoints February 7How To Successfully Leverage Facebook To Drive Commerce
Socially-driven features like Share-Within-Your-Network (SWYN) and Refer-a-Friend enable retailers to extend brand outreach by empowering enthusiasts to spread…
Executive Viewpoints January 26Top Stories
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