Latest In: Features

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Matt Kaness, CEO of GoodwillFinds, with Accenture Song's Ndidi Oteh at Shoptalk 2025.

Why Clear, Well-Communicated Brand Values can Make — or Break — a Retail Business

“If your brand went away tomorrow, would anybody care?” It’s a scarily relevant question that many retailers are…

Features April 1
#TikTokMadeMeBuyIt adaptive commerce discovery commerce Featured immersive commerce Shoptalk 2025 social commerce social media tiktok TikTok ban
Is TikTok social media or something else?

TikTok and the ‘Social Commerce’ Question

TikTok showed up in force at Shoptalk last week, and the company was on a mission, although not…

Features March 31
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AI’s Fashion Impact: From Product Design to On-Demand Manufacturing and Beyond

Even in an industry accustomed to a rapid pace of change like fashion manufacturing and retailing, AI is…

Features March 28
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Retail executives took to the Shoptalk stage this week to discuss the current and future state of the industry.

Gap, DoorDash, NBCU Execs Weigh in on the State of the Consumer

Between the tariff tug-of-war, flailing markets, insanely high egg prices and general “twitchiness” (as one strategist put it),…

Features March 27
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CVS store exterior

How Localization is Helping CVS Position Itself as the Modern General Store

CVS is one of the largest retailers in the U.S. by store count, with more than 9,000 locations…

Features March 26
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As POS Disperses Around the Store, Cloud and Edge Computing Gain Prominence

The basic service that a point-of-sale (POS) device provides — checking out customers — is essential to any…

Features March 25
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Driving Impact with Creators: Inside Ogee’s Advertising Playbook

Ogee provides makeup and skincare products that are “safe for your skin, safe for the planet.” But while…

Features March 24
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Consumer in thrifted clothes bought in online resale.

Tariffs, AI, Social Trends Create ‘Powerful New Pathways’ for Resale

As it has for several years, the resale market continues to grow — and the current headwinds other…

Features March 21
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Alero and Liz, two of the 1,700 human stylists that power Stitch Fix.

Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI

These days it seems everyone is an “AI company” — whether the goal is boosting SEO or sales…

Features March 20
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