NRF 2025: Top Trends & Takeaways
40,000 members of the retail industry gathered in New York City to explore what’s new and what’s next.…
Features January 24
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How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in…
Features January 24
Returns and Fraud are on the Rise — Happy Returns Wants to Help
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor.…
Features January 23
Why People-Centered Design will be One of 2025’s Hottest CX Trends
Some 2025 retail design trends are easy to predict; for example, it’s a good bet that artificial intelligence…
Features January 22
Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury
Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation…
Features January 17
Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken
Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends, but…
Features January 15
Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer
One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change”…
Features January 14
Macy’s Leaders Answer 6 Big Questions About the Company’s Future at NRF
The leaders of Macy’s Inc.’s three retail banners — Macy’s, Bloomingdale’s and Bluemercury — took the stage together…
Features January 13
AI Successes from L’Oréal, Lowe’s and Walmart Bring Context to the AI Conversation
Artificial intelligence has, not unsurprisingly, been a headline topic at the NRF Big Show, and NVIDIA is undoubtedly…
Features January 13Featured
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