Latest In: Features

email engagement retail Retail TouchPoints SimpleRelevance

Retailers Fail To Target Customers Correctly With Email

Making well-informed decisions about marketing to prospects and customers is one of the greatest opportunities for retailers to…

Features September 17
ForeSee Holiday Connected Consumer Series holiday planning Larry Freed retail strategies wish lists

Larry Freed Kicks Off Holiday Webinar Series

The gradual economic recovery shows promise that overall consumer spending will increase during the 2013 holiday season, according…

Features September 16
customer experience customer service e-commerce email JCrew lululemon Nordstrom phone returns shipping STELLAService

J.Crew, L.L. Bean And Net-A-Porter Among Best Online Customer Service Providers

Retailers across all channels are committed to improving the customer service experience. But which online retailers are doing…

Features September 11
consumer service financial services mobile research retail Retail TouchPoints

Almost 50% Of Emails Are Opened On Mobile Devices, But Desktop Still Prevails

Consumers open nearly half of all emails on a mobile device, according to a report recently released by…

Features September 9
comScore m-commerce millennial media mobile mobile commerce research retail Retail TouchPoints

M-Commerce Expansion Creates Mobile Retail Advertising Opportunities

As consumers grow more comfortable shopping and spending on their mobile devices, the mobile retail audience continues to…

Features September 3
mobile Mobile Marketing motorola research retail Retail TouchPoints

40% Of Consumers Shop Online To Avoid Uninformed Associates

Nearly 50% of consumers believe their personal mobile devices are more efficient than store associates in helping them…

Features August 27
brand perception customization loyalty mass marketing personalization Responsys trust

Personalized Marketing Improves Brand Perception

Personalized marketing campaigns and tactics, such as customized emails, banner ads and product recommendations, significantly impact engagement and…

Features August 26
Macy's omnichannel retail Radio Frequency Identification rfid Tyco Retail Solutions

RFID Gains Momentum In Retail

Retailers have implemented Radio Frequency Identification (RFID) technology to optimize a number of store inventory processes. In addition…

Features August 21
Bain Capital Ventures e-commerce ecommerce retail Retail TouchPoints

The Evolution Of Retail

Retail is not dead, it’s simply evolving. I predict that over the next five years, consumers will experience…

Features August 21

No posts found.

Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank