BI Gains Traction In WFM Solutions For Improving Customer Service
Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…
Features December 20Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…
Features December 20Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online…
Features December 19Brand marketers increased their use of email to capture online sales over the promotional period surrounding Thanksgiving, Black…
Features December 18This year we decided to ask some key executives from leading solution provider companies to share their insights…
Features December 18Shoplifting and fraud affects U.S. retailers and consumers at the wallet. In fact, during the 2012 Christmas shopping…
Features December 14Retailers continue to commit substantial investments in new engagement strategies that help them connect with consumers. In July…
Features December 11It is a practice that American retailers of all types have come to disdain. Shoppers walk into a…
Features December 10As retailers seek to find innovative ways to draw shoppers into individual stores, clustering has become a focus…
Features December 10The holiday shopping season began on a positive note, with retailers across categories experiencing a healthy boost in…
Features December 6