Latest In: Features

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BI Gains Traction In WFM Solutions For Improving Customer Service

Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…

Features December 20
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ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday

Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online…

Features December 19
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Brands Boost Email Marketing By 10% During Black Friday And Cyber Monday

Brand marketers increased their use of email to capture online sales over the promotional period surrounding Thanksgiving, Black…

Features December 18
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14 Retail Executives Share Technology Predictions For 2013

This year we decided to ask some key executives from leading solution provider companies to share their insights…

Features December 18
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Shoplifting/Fraud To Cost Retailers $8.9 Billion During Christmas Season

Shoplifting and fraud affects U.S. retailers and consumers at the wallet. In fact, during the 2012 Christmas shopping…

Features December 14
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Top Articles Of 2012: Customer Engagement Piques Readers’ Interest

Retailers continue to commit substantial investments in new engagement strategies that help them connect with consumers. In July…

Features December 11
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Effectively Combating Showrooming With Rebates

It is a practice that American retailers of all types have come to disdain. Shoppers walk into a…

Features December 10
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Clustering Helps Retailers Support Merchandise Localization

As retailers seek to find innovative ways to draw shoppers into individual stores, clustering has become a focus…

Features December 10
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Home Goods And Beauty Segments To Experience Most Growth This Holiday Season

The holiday shopping season began on a positive note, with retailers across categories experiencing a healthy boost in…

Features December 6

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