Latest In: Features

click-to-door delivery notifications delivery provider fdx Featured FedEx logistics solutions Retail ThinkTank (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) returns shipping speed Supply chain sustainability
Workers in a FedEx fulfillment center sort packages.

How FedEx Leverages its Data and Expertise to Help Merchants Win Post-Purchase

Not too long ago, if you wanted to get a package somewhere there were three primary choices —…

Features July 23
data-driven marketing Deloitte Digital Featured Macy's personalization Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX…

Features July 22
AI photo editing artificial intelligence Featured generative AI GoodBuyGear online marketplace PhotoRoom product detail pages resale marketplace Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) third-party marketplace
GoodBuy Gear homepage

Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Resale may be a hot sector at the moment, but that doesn’t mean it’s an easy business to…

Features July 19
aeropostale Amazon Brooks Brothers Build-A-Bear Workshop eddie bauer Featured Jumpmind Manhattan PacSun reebok Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) SPARC Group SSA & Co. Target Victoria's Secret

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with…

Features July 18
connected TV CTV Featured retail media networks Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) RMN RMN advertising Roku shoppable TV Walgreens
Walgreens has worked with Roku on shoppable TV campaigns to gather best practices for its retail media network's ad partners.

Roku, Walgreens and the Future of CTV: Shoppable Ad Experiences

Walgreens Advertising Group (WAG) is making good use of one of its most valuable assets: a treasure trove…

Features July 17
Retail ThinkTank (2024) Retail ThinkTank Upcoming Video (2024) Retail ThinkTank Video (2024) Retail ThinkTank: Store Design & Experience (2024)

How Do the Most Successful Retail Stores Operate?

Features July 17
brand tracking data-driven marketing Featured M.M.LaFleur marketing messaging marketing strategy Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) Tracksuit
Using advanced brand tracking tool Tracksuit, M.M.LaFleur has been able to ensure its marketing and messaging pivots align with its lifestyle-centric designs.

Advanced Brand Tracking Ramps Up Data-Driven Marketing for M.M.LaFleur

As a female-founded womenswear brand, M.M.LaFleur knew its target audience was changing. Following COVID lockdowns and the massive…

Features July 17
bluecore customer data customer marketing Featured Fender identification technology personalization Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)
Fender is using Bluecore technology to better analyze and understand its customer file, and send more relevant marketing to its music enthusiasts.

Fender Strikes the Right Note with Digital Identification Support for Customer-First Marketing

Over the course of its 80-year history, Fender has acquired “legendary” status. The guitar maker has become a…

Features July 15
ai artificial intelligence demand forecasting Featured Floor & Decor Manhattan Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)
Using AI-powered solutions from Manhattan, Floor & Decor has been able to reduce costs and optimize inventory placement across its store network.

How AI Takes the ‘Lumpiness’ Out of Floor & Decor’s Inventory Planning

The requirements for retail success don’t get much more basic than the ability to accurately forecast customer demand.…

Features July 12
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