Latest In: Features

community building DTC brand first store SoHo New York store design wine enthusiast
Inside Wine Enthusiast's new SoHo shop.

Wine Enthusiast’s SoHo Store Showcases how DTC Brands are Rethinking Post-COVID Retail

Most people have heard of the Wine Enthusiast brand, but it’s likely they don’t know the whole story:…

Features April 21
Adobe Deloitte Digital Google iPhone Lowe's OpenAI Shoptalk 2026 Sierra The Home Depot tiktok TikTok Shop

The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving

AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…

Features April 16
ai AI curation Etsy marketplace merchandising
"Interest modules" on Etsy homepage

Etsy’s Head of Global Merchandising on AI-Driven Curation

With more than 120 million listings and millions of active sellers, Etsy faces one of the most complex…

Features April 14
brand-owned resale Footwear Unlimited Frye peer-to-peer resale resale program returns
Frye Found is the newest addition to the footwear brand's resale program, featuring brand-owned inventory.

Footwear Brand Frye’s Resale Expansion is Helping Solve the Stubborn Returns Problem – Sustainably

Founded in 1863, The Frye Company is the oldest continuously operating shoe company in America — and one…

Features April 9
Aritzia Google google ads Google Universal Commerce Protocol Mattel Uno YouTube

Exclusive Q&A: How Google Ads Maintains the Key Product Data Needed to Optimize Agentic Commerce

By making search more natural and conversational, generative AI, along with its retailing buddy agentic commerce, are creating…

Features April 7
resale resale report secondhand market thredup
The resale and secondhand markets are on rapid growth trajectories.

Cost Pressures Push Resale from Optional to Essential — for both Consumers and Retailers

Consumers had already begun to discover the joy and benefits of shopping secondhand, and now economic pressures have…

Features April 2
david yurman Deloitte Digital Google google ads OpenAI shopify Shoptalk 2026 Sierra Target The Home Depot the vitamin shoppe Walmart

Shoptalk: AI Hot Takes from Google, The Home Depot, David Yurman, OpenAI & More

AI suffused the entire Shoptalk Spring event last week in Las Vegas, from an exhibit floor that was…

Features March 31
Afterpay consumer archetypes generations marketing stratey
Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets.

Forget Gens X, Y and Z; This Year, Focus on Shopper Archetypes

Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets, according to BNPL…

Features March 27
tariff refund system tariff refunds Trump tariffs U.S. Customs and Border Protection (CBP)
Chris Duncan of Squire Patton Boggs worked for U.S. Customs and Border Protection for 16 years and has advice on securing tariff refunds.

Tariff Refunds: Crucial Advice from a Former U.S. Customs Attorney

Chris Duncan, a former attorney for U.S. Customs and Border Protection, outlines two key steps every company should…

Features March 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank