Want to Have Great CX This Holiday Season? Focus on Employee Experience First
This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…
Features October 25
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Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY
What better place than a defunct mall to explore the future of retail and customer engagement? That’s exactly…
Features October 24
In the New World of Beauty, Community is the Core and Technology is the Enabler
Sasha Radic, Managing Director of the investment bank Jefferies, believes that beauty is one of the most exciting…
Features October 23
Retail Remix: What Does Gen Z Really Want from Stores?
Gen Z’s spending power is growing. That’s why brands are focused on truly understanding their behaviors and preferences…
Features October 23
Walmart’s Cultureverse Gives Black Creators a Voice By Design
It’s tough to change people’s perceptions of a brand, particularly one as established and well-known as Walmart. But…
Features October 21
With Supply Chain Still in Flux, Executives Focus on Sustainability, Automation
For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But…
Features October 20
How Intentional Design Sparks Imagination in the First Melissa & Doug FlagshipÂ
Melissa & Doug toys and costumes have been in homes and schools around the world for decades. (If…
Features October 18
Integrate Pricing, Promotions and Markdowns to Drive Profitability
Despite a positive job market and a stabilized economic environment, most consumers (96%) are looking to save money…
Features October 16
How Bask Suncare is Leaning into the Newness of Instagram’s Threads
Like many other brands in the direct-to-consumer (DTC) space, Bask was eager to test Threads when it launched…
Features October 13Top Stories
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