customer experience Featured omnichannel alignment omnichannel orchestration Retail ThinkTank (2022) Retail ThinkTank: Featured In Supply Chain & Fulfillment (2022) Retail ThinkTank: Supply Chain & Fulfillment (2022) Supply chain supply chain agility
Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on…
Features
July 20
customer experience ecommerce Featured loyalty programs omnichannel retail Omnichannel Retail Index omnichannel strategy OSF Digital OSF Digital Strategy site search ugc user-generated content
While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of…
Features
July 20
acquisitions computer vision Featured julie bornstein personalization Pinterest Retail ThinkTank (2022) Retail ThinkTank: Ecommerce Strategy (2022) social commerce social media taste-driven shopping THE YES Visual Search
Pinterest’s role in the world of social media is blurry — consumers use the platform very differently than…
Features
July 19
Adobe Amazon bdo blue yonder edo essentials Featured klaviyo livestreaming prime day Retail ThinkTank (2022) Retail ThinkTank: Business Agility & Innovation (2022) RetailMeNot stock-ups
Rising inflation did little to slow Prime Day’s growth: Amazon reported more than 300 million items sold worldwide,…
Features
July 18
amazon web services aws corporate social responsibility csr customer experience ESG Featured industry research omnichannel strategy Retail ThinkTank (2022) Retail ThinkTank: Business Agility & Innovation (2022) Retail ThinkTank: Featured In Business Agility & Innovation (2022) supply chain and operations sustainability
As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern…
Features
July 18
Amazon data measurement Macy's retail media retail media networks Retail ThinkTank (2022) Retail ThinkTank: Ecommerce Strategy (2022) Retail ThinkTank: Featured In Ecommerce Strategy (2022) Walmart
Every one of the Top 10 retailers in the U.S. now has a retail media network (RMN), which…
Features
July 15
Build-a-Bear Chris Deck Deck Commerce Featured fulfillment in-store fulfillment Mike Early omnichannel Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022) shipt
The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But…
Features
July 15
community and commerce ecommerce Featured gaming community metaverse metaverse commerce nft PUMA PUMA and the Land of Games Retail ThinkTank (2022) Retail ThinkTank: Shopper Marketing & CX (2022) Roblox
When it comes to world building in the metaverse, the creative opportunities are essentially limitless. That’s why, as…
Features
July 14
Featured Retail ThinkTank (2022) Retail ThinkTank: Featured In Store Ops & Design (2022) Retail ThinkTank: Store Ops & Design (2022) store design store experience store investments visual merchandising
We are witnessing a great awakening of the store. Sure, some industry pundits have used sensationalist headlines to…
Features
July 12