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Why the Middle Mile and Automated Sortation will Determine the Next Decade of Retail and Last-Mile Logistics
Everyone is watching the rise of the alternative last-mile carriers like Veho, Jitsu and GoFor, especially after Black…
Executive Viewpoints May 1
Friendly Fraud and the Breakdown of Transaction Authenticity
Retail has spent the last decade perfecting frictionless commerce through one-click checkouts, instant refunds and no-questions-asked returns. But…
Executive Viewpoints April 30
Etsy’s Marketplace Rebuild Paying Off, Says CEO Kruti Patel Goyal
Etsy is showing early but definitive signs of a successful turnaround, according to newly appointed CEO Kruti Patel…
Features April 30
The Best Shopping Center Video Camera Security Solutions
Shopping centers combine the weaknesses and vulnerabilities of individual retail environments with the logistical complexity of mixed-use, densely populated public spaces. Protecting them is a true test of resilience and…
April 30
Ace Hardware Deploys AI Tool for Associates in 2,300 Stores
The home improvement sector is proving to be fertile ground for AI-powered solutions: both The Home Depot and…
News April 29
Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey
Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29
The Hidden Operational Costs of Disconnected Retail Systems (and How Modern Teams are Fixing Them)
Retailers are not struggling because they lack technology. They are struggling because their systems do not fully communicate…
Executive Viewpoints April 29
Longtime Coach Exec Kimberly Wallengren Joins J.Jill as CMO
Kimberly Wallengren, the former VP of Marketing at Coach, is joining J.Jill as Senior Vice President and Chief…
News April 28
New DoorDash Partnership Adds 1,000+ Canadian Supermarkets to Delivery Network
DoorDash has partnered with Empire Company Ltd. to bring Empire’s family of 12 supermarket banners into its network,…
News April 28
Why Your Store Associates Know Less than Your Customers — and How AI is Changing That
The gap in knowledge between today’s digitally empowered shoppers and what store associates have at hand is quietly…
Executive Viewpoints April 28Top Stories
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