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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Staples Canada Launches Electronics Trade-In Program
Staples Canada and Allstate Protection Plans have introduced Staples Trade-in by Allstate, allowing Canadians to exchange unwanted electronics for Staples e-gift cards. The program’s launch is timed to the start…
News June 26J.Jill Names Retail Veteran to Top Merchandising Role
J.Jill has named Courtney O’Connor as its SVP and Chief Merchandising Officer, effective June 30, 2025. O’Connor will succeed Shelley Liebsch, who will be leaving the apparel retailer to pursue…
News June 26How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use
Last year, 650 million people across 30 countries visited an Ikea store, and the company’s website attracted more than 4 billion visitors. Those are staggering numbers that would make any…
News June 26From Mobile Excellence Today to AI-Driven Commerce Tomorrow: Staying Relevant in the New Retail Reality
Ecommerce brands today face a critical junction. Rapid shifts in consumer behavior, combined with accelerating technological innovation, require retailers to prioritize mobile site excellence more urgently than ever. This isn’t…
Executive Viewpoints June 26Walmart Tests Dark Stores in its Multi-Front Effort to Improve Delivery
Walmart has pursued numerous initiatives designed to improve its delivery speed and reach over the past year, and now the retail giant is reportedly testing dark stores —mini-warehouses that are…
News June 25Walmart Deploys AI-Powered Task Management and Translation Tools for Associates
Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task management solution that has reduced shift planning times from 90 to 30…
News June 25BOOsting Retail Employment: Spirit Halloween to Hire 50,000 Seasonal Associates
Spirit Halloween is seeking to conjure up 50,000 seasonal sales associates and store managers to staff the more than 1,500 locations the retailer expects to open this year. Candidates can…
News June 25Listen Now: From Family Roots to Future Growth — Inside Bealls’ Century-Long Retail Journey
It’s rare for a retailer, or any business for that matter, to last for 100 years, which is what makes Bealls such a standout — the Florida-based off-price chain is…
Features June 25Make Your Store Influencer-Ready: Design Choices that Drive Foot Traffic and Social Engagement
The power of social media influencers is impossible to ignore in today’s digital age, with over half of Gen Z using TikTok as their go-to search engine and main source…
Executive Viewpoints June 25
















