Retail TouchPoints
Etsy’s Marketplace Rebuild Paying Off, Says CEO Kruti Patel Goyal
Top Stories
Latest Posts
UPDATE: U.S. and China Agree to 90-Day Tariff Pause to Negotiate
[Update as of May 12, 2025] The U.S. and China have agreed to put a 90-day hold on punishingly high tariffs as the two countries negotiate, according to reporting in…
News May 12Sustainability is Retailers’ Golden Ticket Through Volatility
Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been the juncture when retailers deprioritized their sustainability commitments. Instead, we are seeing…
Executive Viewpoints May 12Old Navy Signs Lease for New Flagship in NYC’s Herald Square
Old Navy has signed a long-term retail lease with JEMB Realty (JEMB) to build a new 55,000-square-foot flagship at Herald Towers in the heart of New York City’s Herald Square.…
News May 91-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy
1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced…
News May 9ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering
Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free…
News May 9UPDATE: QVC Shift Toward Social Media Didn’t Stop the Bleeding in Q1
[Update as of May 9, 2025] QVC’s efforts to reframe its image for the digital era have yet to find traction, with sales falling 10% in Q1 to $2.34 billion.…
News May 9Personalized Disruption: Grocery’s Secret to Breaking Old Habits
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry…
Executive Viewpoints May 9Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.
Primark has conducted nearly 400 free “Love it for Longer” clothing repair workshops in its European stores since introducing the program in 2022 as part of the Primark Cares sustainability…
News May 8Dick’s Sporting Goods Leads $120 Million Investment in Youth Sports
Dick’s Sporting Goods has led a $120 million investment round in Unrivaled Sports, which creates positive sports experiences for young athletes. The investment has bought Dick’s a minority stake in…
News May 8


















