Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Clutch Play: Advance Auto Parts Shifts New Loyalty Program into Gear
Advance Auto Parts has launched the three-tier Advance Rewards loyalty program, designed to deliver greater value to both its heavy and light DIY customers. The free-to-join program’s tiers of 1st…
News February 3
Incoming Target CEO Fiddelke Identifies 4 Top Priorities
As he takes the reins at Target, incoming CEO Michael Fiddelke has focused on four priorities for the big box retailer, including accelerating technology, enhancing its merchandising authority by “curating…
News February 3
Claire’s Appoints Chief Brand Officer as it Readies for a Reset in the U.S.
Claire’s has made its first C-suite hire since being bought out of bankruptcy by Ames Watson in August 2025, appointing former Athleta executive Michelle Goad as Chief Brand Officer. Goad…
News February 3
Why Shopping has Become the Biggest Battlefield in the War for AI Supremacy
When Google CEO Sundar Pichai took the stage at the NRF Big Show last month it was a watershed moment. More than any specific thing he said, the mere fact…
Features February 3
When Bots Shop: Why Brands Should Stop Ignoring ChatGPT Commerce and Start Designing for it
As OpenAI expands ChatGPT’s commerce capabilities through partnerships with Shopify, Walmart and PayPal, a quiet transformation is underway. The platform is becoming a shopping interface that can recommend products, manage…
Executive Viewpoints February 3
Lego Reseller Bricks & Minifigs Rapidly Doubles Store Count to 300 Locations
Bricks & Minifigs, an authorized Lego reseller that specializes in buying, selling and trading Lego products, opened its 300th store in 2025, an achievement capping the retailer’s 150 openings since…
News February 2
Bed Bath & Beyond’s Latest Move: Buying Blockchain Platform Tokens.com
Bed Bath & Beyond, Inc. has agreed to acquire blockchain-based investing platform Tokens.com, which will serve as the foundation for a “unified investment and personal finance platform” that the company hopes…
News February 2
Target’s 30 Store Openings this Year will Run to Larger Sizes
Target is putting the “big” in “big box” stores with the opening of seven stores this spring, five of which are larger than the retailer’s 125,000-square-foot average. The stores, opening…
News February 2
Behind the Scenes of Ecommerce: The Secret Data Battle
While huge companies like Alibaba and Amazon are in a constant competition to dominate consumer spending, the real battle remains hidden from view. What users are exposed to is rivalry…
Executive Viewpoints February 2
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