Retail TouchPoints

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Coupon Conference: Couponing Morphs To Join Social, Digital Trends

The way that consumers seek and redeem coupons has changed drastically over the last 10 years. Smart phone technology, tablets and social media are driving forces behind the digital couponing…

Features April 14

The Shifting Online Retail Market: Video, Mobility and Personalization

By David Reisfeld, General Manager, Content Delivery Solutions, Limelight Networks The electronic retail experience today is nothing like it was five years ago, and it’s unrecognizable from e-Commerce at the…

Executive Viewpoints April 14

Songwhale Streamlines Mobile Campaign Management Via Short Code SMS

Concept: Songwhale’s technology is designed to help retailers promote customer engagement and interaction across SMS, mobile and web platforms. Songwhale helps retailers create and integrate mobile campaigns that reach customers…

News April 14

Survey: Merchants Rank Social Media Success By Number Of Fans, Not ROI

Retailers remain in the early stages of social media marketing and are hesitant to look for an ROI from their social initiatives, according to Q1 research from the e-tailing group.…

News April 13

Facebook/Loyalty Combo Sends Coupons To Friends For Items Just Purchased

Imagine if just a fraction of the 500 million Facebook users connected with just a few of their average of 130 friends immediately following a purchase, prompting an immediate promotion…

News April 12

AT&T and Digby Partner To Deliver Mobile Commerce And Barcode Scanning

As retailers continue to develop technology strategies that cater to the savvy shopper, mobile smart phones have become a goldmine for engagement, communication and commerce. The demand for mobile technology…

News April 12

PowerReviews Adds New Facebook Capabilities; Quantifies Value of Customer Reviews

As Facebook continues to be a primary driving force behind retailers’ social commerce efforts, the solutions market is growing to help retailers uncover key revenue opportunities from loyal fans and…

News April 11

Roots, Jones Apparel Group Tap ‘Fan Shop’ For Enhanced Facebook Engagement

As retailers continue to focus on the value of social media, it’s clear that Facebook is a driving, dominant force of customer engagement. The anticipated social commerce adoption is staggering,…

News April 8

Bulletin Board: Week of 4-7-2011

Infogain and OLR Partner To Provide Consulting And Systems Integration  OLR and Infogain announced plans to develop a strategic alliance to provide global Oracle Retail consulting and systems integration services.…

News April 7
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