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Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service
In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing among 100 merchants evaluated during Q4 2010. The entire list of top…
News January 24Cabela’s Adds Mobile Commerce
As mobile commerce continues to expand rapidly, sporting goods retailer Cabela’s recently launched a new, mobile optimized web site for easy search and purchase. Key features of the new mobile…
News January 21Starbucks, Disney and Guess Up The Ante With Mobile POS
With great speculation that 2011 will be the year of the “mobile wallet,” retailers continue to explore the most efficient ways to leverage smart phone capabilities in-store. Starbucks announced this…
News January 20Microsoft Makes A Splash With Dynamics AX, CRM 2011
Specifically targeting midsize and enterprise specialty retailers, Microsoft has announced an updated version of its Dynamics AX for Retail to be released in February 2011. Made generally available in August…
News January 20Author Offers Key Tactics To “Empower” Store Associates & Extend Social Outreach
As retailers are tasked with delivering an integrated approach to customer service, social media has offered the opportunity to cultivate a community of enthusiasts who are able to extend a…
Executive Viewpoints January 20American Apparel Implements Infor Workbrain To Better Manage Its Global Workforce
Infor, a leading provider of business application software serving over 70,000 customers, recently announced that American Apparel, Inc. has implemented the Infor Workbrain solution to help manage the company’s global…
News January 19SAS Strengthens Grocery Biz With Winn-Dixie Win
With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is on its way to developing a stronger relationship with grocery industry retailers.…
Features January 18RedPrairie Expands Grocery Reach With Acquisition of SofTechnics
With customers including 24 of the top 75 U.S. supermarket chains, SofTechnics will help to expand RedPrairie’s reach into the competitive grocery marketplace. On January 10, 2011 during the National…
News January 146 Essentials For Improving Retail Store Management With Web-Based POS
By Tom Greenhaw, Founder & CEO, Cashier Live Retailing is the cornerstone of a free market economy. It took a lot of hard work to get here, but now you’re…
Executive Viewpoints January 13
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