Retail TouchPoints

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Target Uses Guest Intelligence To Drive Marketing Strategies

By analyzing customer-driven data from market basket analysis and sales by category Target Corporation is learning new ways to market and merchandise products within its 1,700+ big-box stores. The fifth…

News January 21

How to Generate Maximum Profit Across Top-Performing Retail Categories

By Doug Erickson, EVP Global Sales & Marketing, Galleria The goal of every NFL coaching staff is to surround its franchise players with the right mix of position players and…

News January 21

Do Followers & Fans Equal Loyalty: A Look Inside Retailers Strategies For Social CRM

Some retail and consumer brands now have more than one million “fans” and “followers” via social networks such as Facebook and Twitter. These numbers don’t always add up to active…

News January 19

Retail CRM Migrating To Mobile Platforms As New Solutions Digitize Card-Based Programs

One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet is filled with cards and keychain is already jammed with tags. However,…

News January 19

Customer-Driven Innovations Front & Center At NRF’s Big Show

Earlier this week in NYC, an upbeat crowd filled the Jacob Javits Center for The National Retail Federation’s Annual BIG Show, where a slew of new technologies were unveiled to…

News January 14

5 Hot Concepts From NRF’s Big Show Retailers Can’t Ignore

The retail industry has some game-changing trends emerging right now–mobile, social, omni-shopper, automated upsells and pricing differentiation–to name a few. With online spending outpacing brick and mortar in Q4 2009,…

News January 14

Motorola Launching Mobile Loyalty Solution & Service To Digitize Store Card Plans

As retailers ramp up efforts to digitize store branded cards and foster customer relationships via new touchpoints, Motorola is seizing the opportunity to influence customers in-store with the launch its…

News January 12

Infor Adds Task Management Solution To Workforce Suite With NRF Big Show Intro

Already a leading player in the workforce management space with more than 2,000 retail customers and over 5 million store associates using its Workbrain applications, Infor has extended its suite…

News January 11

Tech Global Partners and Accuvia Agree To Merger, Creating Mega Consultancy In Retail & Hospitality

Tech Global Partners, Inc. and Accuvia Consulting, Inc. announced today an agreement to merge their businesses to create a world class consulting firm focused on the retail, foodservice and hospitality…

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