Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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New Coupon Applications Emerging As User Base, Delivery Options Increase
Once relegated to housewives in their mid forties with children, the demographic targets for coupons are quickly shifting as new mediums emerge, according to analysts and presenters at this week’s…
News April 30
Strategies For Adjusting To New Shopping Patterns Of Cross Channel Buyers
Though cross channel retailing has become a priority retailers cannot ignore, implementing the cutting edge technology and tactical measures seems to leave companies at the starting gate. To address these…
News April 30Analytics Define Personalized Promotions to Propel Cross-Channel Sales at Cabela’s
By sending direct mail pieces to a better selection of consumers, Cabela’s increased its response rate by 60%, drawing more shoppers into Cabela’s brick-and-mortar stores throughout the U.S. Using the…
News April 23
CRM Author Hanks Points To 3 Key Tenets For Retailers To Win The Customer Race
Rich Hanks never set out to be a business author, guru or academic superstar. As chairman and president of automated feedback solution provider Mindshare he simply wanted to publish…
News April 22
March Sales Slump Prompts Retailers To Reevaluate Rebound Strategies
After a relatively uplifting February, it was disappointing for many to see the sales numbers for March. Retail sales decreased 0.6% seasonally adjusted from February and dropped 3.7% unadjusted over…
News April 16
Douglas Cosmetics Gets Customer Service Facelift With Recent POS Make Over
Focused on the nurturing the needs and wants of its customers, Westport, CT-based Douglas Cosmetics, the largest cosmetics and fragrance retailer in Europe, is familiar with the sweet smell of…
News April 16LoveSac Founder Shawn Nelson
After winning “The Rebel Billionaire,” see how LoveSac Founder Shawn Nelson beats the stuffing out of the furniture industry with cool cross channel efforts and in-store ambiance in 20+ stores…
Executive Viewpoints April 15
New Studies Validate Wins From Retailers Who Synch Cross-Channel Strategies
Multi-Channel is a hot topic among retail research firms who note that best-in-class retailers are pumping up their efforts to reach today’s consumers in the most comprehensive manner. Aberdeen…
News April 9
Which Retailers Are Winning In The Blogosphere? New Research Tracks Consumer Generated Buzz
Value retailers such as Costco and BJ’s Wholesale Club with reputations for selling quality merchandise at low prices are benefitting from positive buzz in the blogosphere. The two wholesales…
News April 9
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