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RetailWire: Sears to Test New Online/Drive-Through Concept

It’s becoming increasingly common today for retailers to offer store pick-up as an option for consumers ordering product online. Sears Holdings is looking to take the convenience factor associated with…

News January 29

Sephora Glosses Up Mobile Web Offering With Debut of MobileVoice Reviews App

Mobile applications continuing to gain momentum in the retail sector as Sephora and Intuit recently debuted MobileVoice, a product review application from BazaarVoice specially designed to allow customers to access…

News January 22

Sears Adds Appliances, In-Store Pickup Features To Sears2go Mobile App

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse, purchase and schedule delivery or pickup for major home appliances like refrigerators…

News January 22

Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump

Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s the conclusion of a Forrester Research report on cross-channel customer satisfaction, which…

News January 22

5 Key Trends From NRF Which May Separate The “Has Beens,” The “Survivors” & “Thrivers”

Against a backdrop of Gottschalks joining the ranks of retailers to file Chapter 11 and Circuit City in the process of auctioning off its assets, the NRF Big Show definitely…

News January 16

New Reports Show Mobile Shopping Nearing Big Impact On Store Experience

Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the arrival of mobile commerce. While both consumers and marketers have been slow…

News January 16

New Consumer Loyalty Consolidation Solutions Showcased At NRF Show

Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in NYC earlier this week, and several new innovations debuted with the goal…

News January 15

Microsoft Tag Debut Builds Momentum For Mobile Commerce, Quick Response Marketing

Building on the early successes retailers are experiencing with short codes and other mobile marketing, a new technology platform being ushered in by Microsoft could dramatically change the game by…

News January 8
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RetailWire: Wal-Mart Walks Away from PRISM In-Store Measurement Project

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in to the latest news and…

Features January 8
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