Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
Featured
Latest Posts
UrbanStems, Quince Partner with Drinks for Online Alcohol Sales
Drinks, which provides ecommerce solutions for alcohol sales, has partnered with UrbanStems to integrate beverage alcohol for a single checkout experience within the floral delivery retailer’s platform. The collaboration kicks…
News December 2
Live Shopping isn’t Dead. It’s Just Different.
Based on the past five years of analysts’ predictions, one would think that 2023, after a period of pandemic-accelerated trial and error, was going to be the year that live…
Executive Viewpoints December 2
Bath & Body Works Turnaround Plan: Slimmed-Down Assortment Plus Selling on Amazon
Citing a Q3 that saw net earnings drop 1% compared to the previous year and a lower forecast for Q4 and the full year, Bath & Body Works (B&BW) has…
News December 1
Puma Leaps into London Retailing with New Flagship Store
Puma has opened its largest-ever European flagship store on London’s Oxford Street, prime retail real estate that also is the location for the 62,430-square-foot Ikea store that opened in May…
News December 1
Telling Your Brand Story Through In-Store Experiences
Today’s shoppers aren’t just buying products. They’re buying into values, looking for brands that reflect who they are and what they care about. Whether it’s sustainability, social justice or community…
Executive Viewpoints December 1
How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand
Featuring: Anu Narayanan, President of Women’s and Home, Anthropologie Group Private label brands aren’t just supporting acts anymore — many are becoming stars in their own right, and Anthropologie’s Maeve…
Podcasts December 1
How Public Programming Creates Competitive Advantage for Retail
In the competition for foot traffic and loyalty, the winners aren’t the developments with the newest retailers, but they are those that give people a reason to keep coming back.…
Executive Viewpoints November 28
From Function to Feeling: How Retailers and Manufacturers can Humanize AI to Build Lasting Loyalty
From shelf to screen, artificial intelligence is rewriting the rules of retail. Over half (55%) of U.S. retail marketers are planning to increase AI investment to boost customer engagement, according…
Executive Viewpoints November 27
Inside the ‘Ralph Lauren Christmas’ Trend with a Local California Gift Shop
Chuck out your white and silver holiday décor, because this year it’s shaping up to be a “Ralph Lauren Christmas.” The term — which harkens back to a nostalgic holiday,…
Features November 26
Latest Resources
