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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal
When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s a situation that retailers rightfully dread, and it’s one that compounds a…
Executive Viewpoints November 17
What DoorDash Plans to Deliver Next
Featuring: Fuad Hannon, VP of New Verticals, DoorDash DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail…
Podcasts November 17
Update: Amazon Haul Debuts in Canada
[Update from Nov. 14, 2025] Amazon Haul, the low-price marketplace introduced in the U.S. in November 2024, has expanded to Canada. Available through the Amazon Shopping app, Amazon Haul will…
News November 14
Shein Goes ‘Buy’ the Book with Alibris Partnership
Shein, known for ultra-low-priced fashion, is getting into print: print books, that is. The Shein Marketplace U.S. has partnered with Alibris, an online marketplace for independent sellers of new and…
News November 14
Walmart Names Furner to Replace Retiring McMillon as CEO
Walmart has named John Furner, whose long history with the retailer dates back to working as an hourly associate in 1993, as its new President and CEO, effective Feb. 1,…
News November 14
Columbia Sportswear Names Co-Presidents in Succession Plan
Columbia Sportswear has appointed Peter Bragdon and Joseph Boyle as co-presidents, advancing its leadership succession plan under CEO Tim Boyle.
News November 14
Elevating the Curbside Experience: How Retailers can Win with Covered Pickup Areas
Curbside pickup has evolved from a temporary lifeline during the COVID-19 pandemic into a permanent fixture in the retail landscape. What started as an emergency measure to keep commerce moving…
Executive Viewpoints November 14
Whole Foods Expands Surplus Food ‘Surprise Bag’ Categories
Whole Foods Market has added seven new categories to its “Surprise Bag” offerings of surplus food in the Too Good To Go app, selling at approximately one-third the retail price.…
News November 13
Skims Secures $225M in Financing to Support Brick-and-Mortar Expansion
Kim Kardashian’s shapewear brand Skims has raised $225 million in capital in a deal that values the company at $5 billion. Skims plans to use the funds to fuel brick-and-mortar…
News November 13
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