Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Marketing that Matches the Pace of Commerce
Seasonal shopping has lost its rhythm. What used to be distinct calendar moments have collapsed into one long promotional stretch. Halloween now kicks off in July, with Spirit Halloween pop-ups…
Executive Viewpoints October 30
Next Up in the Trump Tariffs Saga — the Supreme Court. Here’s What Could Happen and How to Prepare
Since President Trump first announced tariffs on Canada and Mexico on Feb. 1, followed by his sweeping “reciprocal tariffs” imposed on the rest of the world in April, retailers and…
Features October 30
JCPenney Holiday Campaign Stresses ‘Thoughtful’ Frugality
Recognizing that many consumers are tightening their belts while still wanting to show their generosity this holiday season, JCPenney is centering its holiday campaign around the tagline: “It’s What They…
News October 29
Etsy Promotes Long-Time Insider to CEO Role in Leadership Transition
Etsy has named its current President and Chief Growth Officer, Kruti Patel Goyal, to succeed Josh Silverman as CEO, effective Dec. 31, 2025. Goyal, who has worked for Etsy since…
News October 29
Santa’s Little Helper this Holiday Season: Live Shopping
The 2025 holiday season is shaping up to be driven by AI-driven discovery, economic caution and performance-obsessed marketing, and retailers are facing a simple choice: compete on price or convert…
Executive Viewpoints October 29
Listen Now: Legendary Adman Ellis Verdi on the Art of Retail Advertising
This past summer, American Eagle made headlines around the world with its “Sydney Sweeney Has Great Jeans” ad spot. Whether you liked it or not, the campaign sparked discussion and,…
Features October 29
Condé Nast Taps Ebay as Official Pre-Loved Partner in Bid to ‘Reshape Circular Fashion’
Ebay and publisher Condé Nast have entered a multi-year partnership aimed at accelerating the movement toward pre-loved and circular fashion. Ebay will now serve as the official Pre-Loved Partner of Condé…
News October 28
Carter’s to Close 150 Stores as Tariffs Cause Profitability Challenges
Carter’s will shutter approximately 150 underperforming North American stores at lease expiration over the next three years, an increase from the retailer’s previously disclosed target of 100 store closures. The…
News October 28
Grubhub, Instacart Team up to Expand Grocery Delivery Reach
Grubhub and Instacart are teaming up to bring a wider selection of groceries to Grubhub customers. Grubhub’s 20 million customers can now order from Instacart’s network of more than 1,000…
News October 28
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