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90% of Americans Follow at Least One Influencer
Influencers are still popular, with nine out of 10 Americans following at least one influencer.…
The Ultimate Guide to #RICE23
Through the use of new technologies, new collaborations and new experiences, brands of all sizes…
U.S. Consumers Spend More Money on TikTok than any Other Social Platform
For several years, social media sites have been battling to become the ultimate platform for…
The Latest in Ecommerce Innovation: Tech That’s Reducing Friction and Driving Engagement
Report cover Despite ecommerce’s integral role in shopping today, many crucial elements of the digital…
Omnichannel Acceleration in Retail
Omnichannel acceleration is happening across the retail industry. COVID-19’s impact on consumer shopping behaviors and…
How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation
Customer experience (CX) has historically been a marketing team mandate to innovate across sales, service…
Setting the Foundation for Sustainable Growth
To understand how retailers of differing sizes and maturity stages are approaching the challenges of…
For 60% of Millennial Parents, Kids Influence Family Purchase Decisions
They may not have earned the money themselves, but the Gen Alpha children of millennial…
CDP Use Cases in Retail
The retail industry is experiencing a shake-up. Third-party data deprecation, consumer data privacy laws and…
‘Dirty Data’ is Costing Businesses Big Money
The idiom “garbage in, garbage out” is taking on new significance in our increasingly data-driven…
New Benchmark Study Reveals Key Capabilities of Retail Leaders
What makes a retailer a true leader in the field? A new Benchmark Study from…
87% of Companies Still Facing Supply Chain Disruptions
Images of container ships anchored off ports, waiting for weeks to unload their cargo, are…
